At RONA, we aim to provide our customers with high quality and rapid service. For prompt answers to all your questions, please read our Frequently Asked Questions (FAQ) or visit our sections below. Should you require further information, please contact us.
Monday - Sunday: 8:30 AM - 7:00 PM (Eastern Time)
How can we help you today?
Request for a Return or cancelation online
Access your order via the Returns and Orders page. Once the order summary page appears, the link to make a return will be displayed at the top right of your screen.Cancel or return your order
Track your order
Check the Status of an order on the Returns and Orders pageTrack your order
For inquiries related to Price Match / Price Guarantee
Complete the contact information fields.
In the message field, enter your online order number.
Your order number can be found in your order confirmation email titled: “We have received your order.”
Add as much information as you can in the message field, including the competitor web address with the item for which you are requesting a Price Match, to allow us to process your request.
Question or comment? Please complete the form below.