Phone: (289) 320-8250
1238 Dominion Road
Fort Erie, Ontario, L2A 1H7
Our experts are dedicated to ensuring your new appliance is delivered with the utmost care.
You will receive a call from our delivery partner within 72 hours after your purchase to schedule a delivery date for products in stock.
In cases where the order includes one or more special-order items, you will receive a courtesy call from Customer Service – RONA Appliances Central within 72 hours to confirm your order. When the goods are received, our delivery partner will contact you to schedule a delivery date.
Please provide the following info upon confirmation of your delivery:
You will receive an automated call on the day before the scheduled delivery date to confirm the timeframe you have been given. To change your delivery date You have until 3:00 p.m. on the day before the scheduled delivery date to arrange a different date or time. To do so, please contact our delivery partner. Delivery service : VA Transport 1-800-363-8175 #2215
All damages or defects must be reported to Customer Service – RONA Appliances Central within 48 hours of delivery. What’s included:
BE PREPARED AND HAVE ON HAND ALL THE ACCESSORIES (NEW AND IN THEIR PACKAGING) THAT YOU NEED TO INSTALL YOUR APPLIANCES. Important : To ensure your complete satisfaction, our experts are not authorized to install your appliances using old hoses or pipes.
Drain hose and supply lines will be installed and properly connected.
|Drain hose and supply lines|
|DrYer1||Connection to existing ventilation system (if there are no modifications to be made).
|Flexible aluminum pipe|
|Refrigerator2||Refrigerator doors and door handles will be removed and reinstalled if necessary to allow the safe passage of the merchandise.
|The water line will not be installed.
|dish-washer4||The unit will not be installed or pushed under the counter.
|Connectors and tape for threaded joints|
|The removal of your old appliances is included33|
1 Gas appliances must be connected by a professional.
2 Following the delivery of your appliance, please wait 2 hours before connecting your refrigerator.
3 We take away one appliance for each new one delivered.
4 Dishwasher must be disconnected to be eligible to the removal of old appliances.
Time of delivery is an estimate and may vary according to the availability of products or due to other external factors beyond the control of RONA Inc. Certain conditions and exclusions apply. Details in store.
◊◊ Delivery prices only include a curbside delivery, except for home appliances. Additional charges may apply for installation, and accessories required for installation must be provided by the customer. Delivery service is only available within a 50-km radius from the selected store. The 4 to 10-day delay for home appliance delivery is an estimate and may vary according to the availability of products, or due to other extenuating circumstances beyond the control of RONA Inc. Purchases may be delivered separately. Our expert center will contact you to book an appointment in approximately 72 hours for appliance delivery and 24 to 48 hours for the delivery of other types of products.