Réfrigérateur à portes françaises Samsung avec machine à glace, 36 po, 28,2 pi³, acier inoxydable est évalué
Rated 1 de
Defective freezer door handles
I have had this fridge for 3 years now..
i had not one complaint until i went to grab a pizza from the freezer and the door handle came snapping off?
After scanning other peoples complaints i seen that mine matched right up.
The problem is that Samsung has a feature called EZ-Open™ Handle.
this works great when it works.. but when it fails, its horrible.
The product engineers used a plastic hinge in this EZ-open system. This plastic hinge will last a few years then one day... snap...
Think of all that weight in the freezer.. its being pulled back and forth on plastic hinges.
here comes the horrible part. Unlike the older models there is no surface plate to access these plastic hinges. Everything is built as a unit.
I contacted Samsung directly and they responded with " the part you need is only available as an assembly with the door."
price - $398.00
Would you spend the 400 and wait for the plastic hinges to break once again?
So now im stuck with a 3 year old fridge with a broken freezer handle..
by the way the warranty is one year limited.
Date de publication: 2021-01-26
Rated 1 de
I’ve had my fridge for 5 years. Just after the two-year mark, it started to get ice buildup at the back. I’ve had someone in to “fix” it twice, but every couple of months, I have to unplug it to clear all of the ice that is behind the backing. Hundreds of dollars of wasted food! Why are so many people having issues with Samsung fridges?! I don’t even have the ice maker or water hooked up. Those that do have even worse ice buildup than I do. Stop selling Samsung! It’s a garbage product!
Date de publication: 2021-08-06
Rated 4 de
Could be better
Nice fridge. Could have had better compartment configuration.
Date de publication: 2020-10-24