Clenche d'entrée « Addison/Accent » est évalué
Rated 4 de
Best brand to purchase
I purchased this handleset 3 years ago, and while I love the look, we've had several issues of the inside handle turning, but the door not opening. After this happening several times (and having to take apart the door handle to lubricate it), I called Schlage to describe the problem. The customer service agent was SO helpful, and after making sure that I could safely get out of my house if needed, she promised to send out a replacement immediately. When so many "lifetime" warranties require jumping through hoops and mailing back products, I was so impressed to see them stand behind their product and replace it, no questions asked. Since I love the look and feel of this handleset, I'm hoping that we just had a lemon. I'm looking forward to receiving the new one soon!
Date de publication: 2017-09-06
Rated 5 de
[This review was collected as part of a promotion.] Arrived in 3 days. Looks fantastic and was easy to install!
Date de publication: 2019-06-03
Rated 5 de
Looks great, easy to install
We love the style of the locks and handles. It was easy to install.
Date de publication: 2016-08-26