Four micro-ondes et à convection encastré, 27'', inox est évalué
4.3 de
5 de
79.
Rated 1 de
5
de
FrustratedConsumer par
A Built-In Lemon
I purchased this as part of a new KitchenAid suite and have had numerous repairs to it, including the repeated replacement of computer boards. It has currently been out of service for 3 months this time, despite multiple visits from appliance repair firms. I ended up buying a cheap countertop microwave. The appliance is less than 2 years old.
The computer board is backordered - nobody, either at KitchenAid or any repair subcontractor, can give a date for its repair. Frankly, I think they all hope I just give up and go away. Escalation of requests for help to managers both at the appliance repair companies and KitchenAid have fallen on deaf ears.
KitchenAid is, however, happy to sell me an extended warranty. I am not sure how that could help, given that the replacement part does not appear to exist.
Date de publication: 2015-06-07
Rated 1 de
5
de
Bud par
Very Disappointed
Bought KichenAid convection microwave, oven, and warmer while remodeling on our kitchen. Less than 2 months had board go out on microwave. 3 service calls and 2 computer boards later could only get original board to work but would get error codes and messages occasionally. Best they said they could do. Finally 2 months ago completely stopped working. Called again and was sold extended warranty and now after 3 more service call and 2 more new boards, still not working. Warranty company offered to refund our extended warranty which leaves us with a non working microwave. KitchenAid said they could discount the purchase of new microwave. Definitely would not spend more money on another microwave when this one is just 2 years old. Very disappointed in KitchenAid as they are not standing behind their product. Looks nice but behind the facade is ...
Date de publication: 2017-01-09
Rated 4 de
5
de
CaptainFreon par
Great Design, but a glaring quality issue
[This review was collected as part of a promotion.] This is a great design that matches our KitchenAid appliances. The features and performance are top notch. The included convection accessories are very good quality. I like that the tones and display are the same as the double oven. Microwaves often look like the afterthought of the kitchen, but not this one. The only issue was that the KitchenAid badge was not centered on the oven door. Hopefully, warranty service can resolve that. It is off center by about 1.5 inches! How this one ever passed QA on the assembly line is surprising for a premium brand. Other than that, it is a tremendous unit and I would purchase it again.
Date de publication: 2016-10-13
Rated 5 de
5
de
Lori in PVB par
Love the Crisp Cooking Feature
This microwave came with the built-in appliances of a new home two years ago. I am moving and will buy this microwave again and have it built into my new home. as I am spoiled now with it's features. I had never had a "crisp" convection microwave before so got out the manual to learn how to use it - and so glad I did! The Crisp feature is the best thing they've come up with in a microwave.....No need for a toaster oven. Cook pizza in it, French fries. I even "fried" breaded catfish in it. Done in 4 minutes with no mess/smell!
Date de publication: 2017-11-05
Rated 1 de
5
de
none par
Poor Quality
I purchased in wall Kitchen Aid Microwave and oven at the same time. Both have been a total disappointment.
The oven had to be replaced after several weeks. Now both are not working again. And, we have only had the replacement and microwave in the house now for 2 weeks.
Problem with the digital input panel on both - original and replacement models.
Date de publication: 2015-08-17
Rated 3 de
5
de
rk par
Fan Noise out of the box
[This review was collected as part of a promotion.] Bought this microwave December 3rd week 2016. As soon as my technician installed and turned on, the fan started making loud noise. I called support and due to lack of resource during vacation, it was not fixed till today. I got a tech appointment today and he fixed it. It was noticed that during manufacturing, the fan screws were not tightened. Wouldn't there be a Quality control for the products that are manufactured ?
Date de publication: 2017-01-06
Rated 5 de
5
de
Deltagirl56 par
Great!
[This review was collected as part of a promotion.] I love this microwave/ convection combo. This allows me to have a second oven without having a “Double” oven which I would only use about twice a year. It has a larger capacity than a drawer microwave but sits in my island like I wanted. The matte black is amazingly modern and fresh! I definitely love the value and quality
vs price of my Kitchenaide appliances.
Date de publication: 2019-05-14
Rated 1 de
5
de
Juan Guevara par
Fan very noisy and won't stop running
[This review was collected as part of a promotion.] I bought this unit to replace my old KitchenAid microwave/convention oven (KBMC147).
As soon as this unit was installed and the installer started the test, I could notice how much louder the fun was than the prior one. Then after we run a 15 seconds test, the fun didn't go off. The standard beep after each minute still worked, but with the fan still going and at the loud noise the beep is barely noticeably.
After letting the microwave cool down, I run another test for 15 seconds, and decided to wait and see if the fun would stop. It took it 5 minutes to stop after 15 seconds, and those are 5 minutes with a loud fan running.
This seems like a very bad design to have the fun continue working, or one must be standing next to the unit to hit cancel each time you use it. When I called KitchenAid they told me it was normal for the fun to continue running for 5 minutes. And the noise, it is just like that, a noisy fun.
I am not only not recommending this to anyone, but I am already sharing my experience and telling my family and friends to stay away from KitchenAid. I was a fan with all my kitchenAid appliances until now.
I won't replace with the same brand any of my appliances when that time comes.
Date de publication: 2017-02-09