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WEISER
Description
This Weiser Premis(TM) smart lock will give you a great peace of mind with its advanced security system. Indeed, it uses an Apple-approved end-to-end encryption to provide additional security. The responsive touch screen is visible day and night, and it has the SecureScreen(TM) technology which prevents anyone from guessing the code through fingerprint detection. Moreover, a built-in alarm emits a sound signal when 3 consecutive incorrect codes are entered on the screen. This smart lock comes with many convenient features. It is possible to lock and unlock your door using Siri® voice commands. You can also display lock activity history, and status notifications on your smartphone when the lock is in use. Finally, it is possible to manage user codes and schedule access at specific times.
Product specifications
Collection
Premis(TM)
Cylinder
Single cylinder
Color
Black matte
Type
Deadbolt with key
Component
Metal
Model
LED touchscreen
Warranty
1-year limited warranty on electronics, lifetime limited warranty on finish
Smart Technology
Yes
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Do I have to have an Apple TV for the Premis lock?
You don't necessarily need an AppleTV. You can set up your HomePod, Apple TV, or iPad as a home hub. See this link https://support.apple.com/en-ca/HT207057
Date published: 2019-07-25
what are the temperature ranges this lock will work in?
I live in northern Ontario and climate is already at -15 to -20 celcius and it still works.
Date published: 2019-06-28
How do I change the code on my weiser smart lock
Premis(TM) Smart Lock - Black Matte is rated
out of
5 by
20.
Rated 1 out of
5
by
Gorf from
Touch screen doesn't react to touch
Have had this unit for a while and since new the touch screen frequently doesn't reacts to touch without multiple repeated attempts, it maters not when either waking the touchscreen, entering the unlock code, nor locking. Most times it takes many attempts for it to receive/react to our touch. We've tried different fingers, finger angles, touch pressure but nothing seems to make any difference. Usually I give up and dig out my key. Perhaps its a battery issue a lot of the time but even with new batteries I'm not sure I notice a difference. Have emailed Weiser support for suggestions; lets see what they say.
Date published: 2018-06-01
Rated 2 out of
5
by
Phil Gervais from
Chews through batteries like crazy
We bought this unit at Lowes. I was surprise that the instructions were paperless but it wasn’t that difficult to install. My only complaint about this product is that it absolutely destroys batteries. The batteries that were supplied were already dead out of the box and I find myself changing batteries within 1 week if replacing them at best. Another perfect example is that I changed the batteries (using brand new Duracell out of the package) at noon today and by 10pm, the unit was flashing amber. Just now I deleted the app from my phone in hopes that the communication will stop and it will slow the death of the batteries.
We usually read reviews online before purchasing but this was an in-store decision. Had I read that the batteries would die within a week, I would not have purchased it.
Date published: 2018-01-05
Rated 2 out of
5
by
IRenaP from
Not completely satisfied
The electrical lock looks really nice on my door but when the sun heats the door the lock doesn’t work properly. Often I’ll say in front of my door locked outside as the touch screen wouldn’t work at all, I guess it’s needs to cool down and then I can use it to open the door. Its really frustrating, I kinda regret buying it I was better of with the old one
Date published: 2018-06-14
Rated 1 out of
5
by
TFar from
Looks great but unreliable
Batteries only last about 2 weeks, so carry your keys at all times. We have three locks so 24 batteris a month.
One lock has significant delay, up to 10 seconds before it will allow the screen to respond. Told this is normal and acceptable.
Have never been able to connect to my Apple TV.
The 3 tiny screws are difficult to remove and put back each time I have to replace the batteries. Worried they will soon be stripped how often I have to take them in and out.
Love the look of the lock, but it just doesn’t work effectively.
Date published: 2019-01-08
Rated 3 out of
5
by
Outatown from
How it works
I’ve had a couple of Premis locks for a while now and am writing to clarify the operation of the keypad lock. First, press on the keypad and hold until the 2 digits display. Second, press on each of the 2 digits and the full keypad will
appear. Third, key in the code and the door will unlock. It’s a bit clunky at first but then becomes second nature. I use the keypad most often, but the lock can also be operated using the app or a key.
Date published: 2018-10-09
Rated 2 out of
5
by
CB123 from
No Android App
Bought this lock because it looks really nice but only works with Apple Home Kit, no Android app. Called Weiser and they said that without Apple Home Kit the lock is useless so had to return.
Date published: 2017-09-07
Rated 1 out of
5
by
Jon H from
Buyer Beware Flawed Design w/Infuriating result
Here is the list of problems you will experience if you purchase this product:
1. Battery Life: 3-4 weeks at most and it results in the door unable to lock.
2. Once the battery is dead you will see that it requires removing the back, replacing the batteries and resetting the passcode etc.
3. The app is almost completely worthless based on problems the lock has communicating with the app. Even battery life is incorrect on the app when the lock won’t open with a dead battery.
4. The touchpad will work 50% of the time and never when you have something in your hands and only have a finger available.
5. During daylight the keypad is washed out and has no bright setting to overcome sunlight.
6. If the touchpad is in the sun it will eventually weaken in summer sun and crack the “glass” making it even harder to deal with. Weiser provides no info or support to fix.
7. If you are still not convinced with the first 6 problems simply call Weiser customer support which is shared with 2-3 other product lines and will make you wish you were calling the cable company.
Date published: 2019-11-17
Rated 5 out of
5
by
kman1 from
Awesome lock
Tested it out in my house for a month combined with an Apple TV before I moved it to my rental property. This thing is easy to manage, sends instant notifications, and makes it easy to rotate codes for each tenant.
Date published: 2017-05-23
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