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Window Latch Mechanism

Article #3712041 Model #TH23028 Format 13 1/2"
This item is not currently available for immediate purchase, but can be ordered by visiting the selected store.
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Description

Window latch mechanism. 13 1/2 in. Made of metal. For casement windows. For surface mount. Includes latch, handle and screw set.

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13.5" from where to where? Just after the bend or before the bend? 

Asked by: Josieheart
Thank you for your inquiry regarding this item from Prime-Line Products. The length of this casement operator is measured from the center of the guide button roller at the end of the arm, to the center of the housing. A diagram of this measurement can be viewed by searching for this same model number in Prime-Line's website. For faster service, be sure to take advantage of the CHAT option located in the lower right-hand corner of your screen, where you can quickly be connected to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at prodtech@primeline.net
Answered by: primelineProductExpert
Date published: 2017-03-30

will this item replace a 12" crank mechanism, i can only find either a 9 1/2" or 13 1/2" arm length. which will be the best option if so. thanks in advance.

Asked by: Estebanm
13-1/2 inches is correct when measured from center of guide button to center of housing. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net
Answered by: Gate House Team
Date published: 2017-05-27
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Window Latch Mechanism is rated 1.0 out of 5 by 1.
Rated 1 out of 5 by from Prime-Line Casement Operator Bought this product today, installed it which is very simple, the new operator crank jammed both when open fully and when closed. The window would not move at all...took hours to prior the window open enough to get the installation screws out. Incredibly cheaply made and guarenteed to fail product that should be pulled from the shelves immediately.
Date published: 2020-04-29
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