Purdy - Paint Roller Refill - 3/8" - 9 1/2" is rated
Rated 4 out of
Great Customer Service
I bought this roller to do doors so was looking for a super smooth finish. I think the roller does that, but unfortunately, the particular one I bought had a bit of a problem. No need to go into the details. I phoned Purdy and they were amazing in rectifying the problem. I think it's fail when you make millions of a product a few less than perfect ones will slip by. The mark of a customer focused company is how they handle the problem. Purdy was as good as it gets in this regard. Had the product been perfect a 5 star rating would have been more than justified. I would certainly give them another shot.
Date published: 2020-05-19