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Product selection from PLEASANT HEARTH

Pleasant Hearth Black Electric Fire Log with Heater

Article #330034871 Model #LH-24
This item is not currently available for immediate purchase, but can be ordered by visiting the selected store.
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Description

Electric Log Insert w/Heater

Additional Content & Guides

Product specifications

Model Description
Electric Fire Log with Heater
Rough Opening Width (in)
23
Rough Opening Height (in)
13
Rough Opening Depth (in)
9
Maximum Btus
4600
Max Supplemental Heating Area (sq. Feet)
400
Adjustable Flame
Yes
Color/finish Family
Black
Flame Operates With And Without Heat
Yes
Manufacturer Color/finish
Black
Manufacturer's Model Number
LH-24
Primary Material
Resin
Remote Control Included
Yes
Warranty
1 Year for Parts and Labor

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How long is the power cord?

Asked by: Mama2
Hello Mama2, the power cord is 6ft. -GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2019-07-02

My fireplace is not the same size in the back than the front. Does the width in the back of the log is the same size than the front (23 inches)?

Asked by: Saskmon57
Mine is smaller along the back as well. No worries for me - doesn’t effect performance. I believe it’s just the way it was designed 
Answered by: Byll2
Date published: 2019-07-01

How long is the cord?

Asked by: Saskmon57
The unit comes standard with a 6 ft. (1.8 m) long three wire cord, exiting the right side of the log set. If an extension cord must be used, it must be UL/CSA certified, rated at 15A (1,875W), 125V maximum with 14 AWG minimum and constructed of two current carrying conductors with ground. A heavy duty extension cord with the shortest length possible for the connection is recommended and must not be longer than 50 ft. (15.2 m). Do not coil or cover the extension cord. -GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2019-06-30

can i put 2 units back to back in a see thru fireplace?

Asked by: lucky65
sure you can ... BUT - you won't see the "flame effect". it's light projected thru a roller to create the "flickering flame" look. However - you could easily mount a piece of @2'sq wood/plexiglass on small parallel feet between the units. Measure feet to ensure they will fit under unit to not be seen & paint he divider black OR to look like typical reddish brick - this way you'll be able to see flame effect on both sided when turned on & only affect a small amount of "see thru" space. Good Luck
Answered by: CurryCreative
Date published: 2019-02-27

What are the dimensions?

Asked by: Bo123
Hello Bo123, this appliance is approximately 23" in width x 13" in height x 9" in depth. - GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2019-01-04

What is the power consumption on this unit?

Asked by: Twisted2407
Hello Twisted2407, this electric fireplace uses 12.5 amps, 120 volts, and 1350 watts. - GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2018-12-14

What is the length at the back.  it says it's 23" at the front, I need to know what the back is to figure out if it will fit into my fireplace due to tapering in the firebox. 

Asked by: Mich17
Hello Mich17, the back of this appliance is approximately 19.75" in width. - GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2018-12-13

Why does it mention "Crackling" in the name title?

Asked by: King Louie
Hello King Louie, this electric log set do not make a crackling noise; we will work to change the description for this product. Thank you for bringing this to our attention. - GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2018-12-12
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Pleasant Hearth Black Electric Fire Log with Heater is rated 4.2 out of 5 by 48.
Rated 5 out of 5 by from comfort The electric log fireplace heater that I purchased is, in its way, much better than the fireplace stove I have. The logs have a realiastic look and throw a very good array of light and shadow on the brick in the back of my fireplace. The blower also adds a bit of warmth on the cold, rainy nights in the spring and summer.The remote is very easy to use and is self explanitory. Overall I simply love it and will often have it on when relaxing in my living room ,just for the comfort it brings of past times.I would highly recommend you purchase this product, and if I can, will also buy another for my childrens homes.
Date published: 2013-06-27
Rated 1 out of 5 by from strike one for this insert, but game not over Just purchases a few days ago, was very excited looks nice in fireplace and has a nice flame effect, but unfortunately like a few of the negative reviews. We are having problems right out of the box, strike one. Worked perfect for first night, then on second use, you could not adjust the heater control. The heater will only come on when it is on the high setting and then after a few minutes it shuts off. When you turn it off and try to start again, no heater. I really like the look and the price, so I will take this one back and try another. I will write a review on the next and let everyone know if it will be strike two or a home run.
Date published: 2013-10-21
Rated 5 out of 5 by from Looks Real (no mess!!) I was looking at these log inserts online to get a feel of how much the cost was and the reviews of customers.They sounded pretty good but I was leery of ordering off the internet.So I waited untill the fall season started and went to Lowes. I found this set and it looked just like the one I saw online so I bought it.Well they look so real,that I think some folks might even doubt that they arent real.You really get the full effect standing next to it with the heat on.It took longer to get it out of the box than it did to hook it up but make no mistake if you have a fireplace you dont trust to put a fire in anymore this is the set for you.It plugs into a reagular 115v outlet and dont let the thought of a cord ruin your decision if your like us there is plenty of nick-nacks to camouflage the cord.Now we are back to enjoying all the benefits of our fireplace with out the mess!! And it works with a remote control !!
Date published: 2012-10-03
Rated 5 out of 5 by from Awsome! First you need to read the instruction manual it will fit into a 23 inch fireplace, but you have to pull it forward and allow proper air flow for it to function properly! I read a lot of disappointing reviews but it was clear to me they had not read the manual. I brought my heater home used it free standing 3 days I loved it. My fireplace finally arrived I was so excited. I placed insert into fireplace and the heater would cut off and not come back on. I was frantic and ready to take back to the store. Then i sat it free standing it worked fine??? I was so confused. I read the manual which stated the airflow needed for it to function. I placed it back in fireplace pulled it forward allowed for air flow it works fine! My fire place is 23 inches wide and 9 inches deep. I allowed about 3 inches of space in the back and now it heats my whole living room (12x16) Do not sell this item short by not reading the instruction manual. It is a great product and you will love it!
Date published: 2012-12-23
Rated 5 out of 5 by from Good Purchase The logs look extremely realistic, and they do put out good heat. The box label indicates that the logs heat up to 400 square feet. We have a 400 square foot family room, and, although they do heat the room fairly well, I would say 400 square feet is really stretching its effectiveness. We ended up having to set it on our fireplace hearth, because we have a cast iron insert that will not allow the logs inside--they are too large. We are going to remove the Black Bart and replace it with glass doors, which will allow the logs to fit just fine. I would recommend them, especially if you have a room a little smaller than 400 square feet.
Date published: 2013-11-12
Rated 1 out of 5 by from Poor operation Product operated for three weeks, then started to go into a complete shut down. When set to provide heat at this time, the unit will operate for five to ten minutes, and then shut off completely (no flame, no heat). After a five minute wait, the unit can be turned back on again, but it is starting at the same condition as for a first time powered on (flame mode at maximum and no heat). Attempts to resolve with customer support were not effective and the technician appeared to be reading from a script, not listening to the symptoms as demonstrated by the product. Only recours was to return the product to the store and receive reimbursement for the price.
Date published: 2012-12-10
Rated 4 out of 5 by from Now I can enjoy a fire anytime We really didnt use our fireplace alot - not nearly as much as I would like. I really enjoy a fire. We bought the electric fireplace and LOVE it. With a simple push of the button you can enjoy a wonderful fire, complete with heat (if you want). We bought this one over the cheaper one because it had the built in heater. However, the cheaper model did have crackling fire noises that this one doesnt have, I would lthink it would have all 3 since it was more expensive - thats the only thing I have found wrong.
Date published: 2013-10-26
Rated 5 out of 5 by from Just what we needed. My wife had bought a "fake" fireplace from Fingerhut years ago. It was nice looking, but used little canisters of a gel type fuel. The fuel was getting a bit expensive, and the fireplace was more of a decoration than it was a heat source. We also use natural gas heat, and because of the economy, it was getting hard for us to afford filling our tank. We had to do something. While browsing on The Lowe's web site for space heaters, I spotted this fireplace heater. After reading about it, and several reviews, I checked out the specs. As it turns out, it fit perfectly inside the the old Fingerhut fireplace. We have been using it for about a month now, and have not had to turn our furnace on yet. My home is nice and comfortable in my living room, dining room, and kitchen. And, my electric bill is lower than it was last year at this time while we ran the furnace. The heater works well, and is quite the eye catcher. My neighbors thought that it was a real fire until they got right next to it. I love the way it projects flames up against the back of the fireplace. It makes it pretty realistic. This was an excellent find!
Date published: 2012-11-06
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