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Product selection from PLEASANT HEARTH

Pleasant Hearth Black Electric Crackling Log

Article #330034869 Model #L-20W
This item is not currently available for immediate purchase, but can be ordered by visiting the selected store.
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Description

Product specifications

Warranty
1 Year for Parts and Labor
Rough Opening Width (in)
20
Color/finish Family
Black
Manufacturer Color/finish
Black
Manufacturer's Model Number
L-20W
Model Description
Electric Crackling Log
Primary Material
Birch Wood
Rough Opening Depth (in)
10
Rough Opening Height (in)
10.2

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are flames projected... or is it just the glowing embers?

Asked by: frumpet
It is a glowing ember. -GHP
Answered by: GHP Group Inc. Support
Date published: 2020-07-29

Are there any "illusionary" flames or just an ember bed?

Asked by: cineplex27
Hello Cineplex27, this electric crackling log does have a flame effect that comes off of it. Please keep in mind that how visible the flame effect is will be effected by its surroundings. - GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2018-11-27

Does this produce heat, or is it just a visual effect? If it does produce heat, is the heat vented up at the back or forwards from the front?

Asked by: RusselB
Hello RusselB, this crackling log creates a visual and auditory effect, but it does not produce heat. - GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2018-10-08

Is the difference between the L20W and the L20WG the grate?

Asked by: tSkidmore
Hello Lindabear, Yes, the only difference is L20WG comes with a grate and L20W does not. -GHP Group Customer Support
Answered by: GHP Group Inc. Support
Date published: 2017-04-17

Can you turn off the crackling sound ?

Asked by: Anonymous
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Pleasant Hearth Black Electric Crackling Log is rated 3.6 out of 5 by 5.
Rated 2 out of 5 by from Pretty but no heat Does not produce heat!!!! Looks nice only!! Not intended for some one looking for a fireplace heater
Date published: 2010-12-16
Rated 3 out of 5 by from Bulb burned out on second use I was initially very pleased with this product, except for the slight motor sound which is not noticeable if I have music on. I ran it for two hours the first night and actually felt that the room was getting warmer even though it does not give off heat (the power of the mind). The second time I turned it on the bulb blew. I cannot find a replacement bulb and am disappointed as I am hosting a Christmas party next week and was looking forward to the ambience. It should come with a spare bulb and an order form to get new ones.
Date published: 2018-12-08
Rated 4 out of 5 by from Great atmosphere! Creates a mental illusion of being warm! Love to toast my toes. We keep our house thermostat low so we love the illusion of a crackling fire!
Date published: 2010-12-31
Rated 5 out of 5 by from Perfect Exactly what we were looking for. Had to alter it a bit but it worked perfectly for the fireplace we couldn't use anymore
Date published: 2018-03-01
Rated 4 out of 5 by from Very happy with the Fire log. It looks good, since insurance will not cover a wood burning fireplace anymore, this works and looks alright!
Date published: 2017-05-19
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