Monarch Home Bar - 24-in x 36-in - Black/Metal is rated
Rated 5 out of
Monarch Bar Table AND Chairs
Purchased both the table and two chairs at Loew's online site in February 2017. Table arrived in perfect condition. Having researched numerous competitive items and reading reviews, I was concerned about intransit damage and poor quality of items having only viewed remotely. Was pleasantly surprised. Instructions were excellent and easy to follow, however, I should add that it is important to organize BEFORE you begin. Remove all packing, check the inventory list carefully to ensure it is al there and to identify each part and organize them them to the sequence of assembly per pictures provided. Monarch did a fantastic job of assisting assembly with their parts individually packed and labelled precisely to the instructions. It took me two hours to assemble the table as I went slowly to avoid any marks or scratches during assembly but everything fit exactly as described. The quality of the each part is remarkably good and sturdy for this price level. Better than I expected. The two chairs took two hours as well and everything was just as good quality as the table with one exception. Part number 9, the chair back rest had a quality issue on one of the chairs. It had bubbles in the finish. I assembled both chairs and the last step is to install the back rest, so I had to wait for Monarch to send a replacement back rest. It took eight days and the replacement back rest arrived with a chipped corner. Again, Monarch sent a replacement and as a courtesy they expedited the shipment and the second replacement arrived in three days. It was in perfect condition. I am extremely pleased with these items particularly for the quality at this price level. Bother the table and chairs are veery sturdy and attractive. Lastly, Monarch customer service took less than a minute to acknowledge my damage report, initiate shipment of a replacement and thank me for my patronage.
Date published: 2017-03-04