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Kohler Elongated 2-Piece Toilet - Elliston - 4.8 L - White

Article #31535178 Model #31120-0 Format 4.8L
This item is not currently available for immediate purchase, but can be ordered by visiting the selected store.
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Description

This classic-design Kohler two-piece toilet features a standard left-hand polished chrome trip, and an elongated bowl for added room and comfort. Comfort Height feature offers chair-height seating, which makes sitting down and standing up easier for most adults. This toilet has a flush power rated at 4,8 L (1.28 gallon) per flush, and a 2 1/8" glazed trapway. Complete Solution(R) toilets provide everything you need in one box, including bowl, tank, Slow-Close seat, wax ring and floor hardware. Backed by a 1-year limited warranty

Product specifications

Model
Elliston
Type
2-piece toilet
Liters / Flushing
4.85 L
Weight
105.5 lb (47.85 kg)
Height
30 1/2" (77.47 cm)
Width
16 3/4" (42.55 cm)
Depth
30 1/2" (77.47 cm)
Warranty
1-year limited warranty
Style
Elongated
Color
White
Component
Vitreous china

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I have just fitted one of these toilets and ensured the tank fill level is not 'overflowing'. However, intermittently there appears to be a phantom flush sound emitted from this unit. Any idea as to what this may be?

Asked by: PK911
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. It sounds like there is a very small leak that is allowing water to seep into the bowl. The canister seal may not be sealing the flush valve correctly. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) for a warranty replacement of the seal. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2019-02-03

I bought 5 units Kohler Elliston EB few mths ago reserved for installation to new house that's under construction. Id like to know this type of toilet is CSA appved, cusz n the city of coquitlam, BC Canada all plumbing fixtures has to have CSA sticker.

Asked by: RamonL
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Yes; the Elliston complies with CSA codes and standards. Here is a link to the spec sheet with that information: https://bit.ly/2NwhNfP Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2019-02-19

Is the tank insulated?

Asked by: ReneeNicole
Yes
Answered by: Chas739
Date published: 2019-07-20

After a month, the water now keeps running about half the time. I seem to have to tap the handle to let some water out before the black tube will seal inside the tank. What's up with that?

Asked by: sonray
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. It sounds like there is debris in the fill valve that is affecting the operation; this is typically mineral deposits. Here is a link showing how to flush out the fill valve cap and seal: https://www.youtube.com/watch?v=oD0HETCc-OQ Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) for further assistance. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2019-06-19

I have 31 3/4 inches in height to squeeze the toilet in if the toilet is 30 1/2 is there enough room to get tank lid off. thank-you.

Asked by: perrytibbs
Yup
Answered by: Kit69
Date published: 2018-12-08

I need the width of the tank with lid on at the back of the tank, middle. and front. A measurement from center to edge at the back of the tank would also be helpful as well as the top down measurements of the top of the tank with lid on. Thank you. 

Asked by: Verytightspace
16.5, 17.25, 16.5 4 5/8 13 3/4
Answered by: Martina1951
Date published: 2018-11-26

The handle seems to have a lot of play, can this be adjusted?  Plumber installed it

Asked by: Lady9999
follow this tutorial: https://homeguides.sfgate.com/make-toilet-tank-lever-snug-31844.html
Answered by: granny gates
Date published: 2019-02-02

Does this toilet uses the FLAPPER (and not the vertical plastic white tube with an O ring red seal at the bottom the tank)? I want to buy a toilet that uses the FLAPPER.

Asked by: myself1234
Sadly no! This toilet uses a black plastic tube in the center of the tank. I believe it is Koehler standard now. (Uses less water per flush etc) it is not a flapper.  That being said though, I have used this toilet for a month now and have no complaints. Flushes well, relatively quiet and haven’t had any issues with leaking or clogging. 
Answered by: Bexstar22
Date published: 2019-02-02

What is the height from the floor to the rim of the toilet. (minus seat)

Asked by: Dave 43
16 1/2 inches.
Answered by: Beetleboy
Date published: 2019-01-14

Is this a 10 or 12"?

Asked by: Patticook01
definitely a 12
Answered by: Mother to 3 cats
Date published: 2019-01-14

Can the 12" model be used on a rough in size of 11.25" to 11.5"?

Asked by: JUnit
JUnit, my name is Sarah with Kohler Co. I'm glad to answer your question. With a 12" rough in, you will have a 9/16" gap between the tank and wall. We do not recommend getting closer to the wall because the tank lid needs to be removable for future maintenance. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2019-01-14

Is this item CSA Approved, and marked as such?

Asked by: CanadaCustomer
Yes, ASME A112.19.2/CSA B45.1     Stamped on the inside of reservoir
Answered by: chasdk
Date published: 2018-11-12

Does it come lined and with the toilet seat?

Asked by: Trhog
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Complete Solution boxes include the toilet seat. This tank is not insulated. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-11-10

Need dimensions of the base of toilet (part that sits on the floor). How long and wide is the base. This would be a replacement and I need to know if the existing tile would be covered by the toilet. Thanks

Asked by: Daaana
10 inches wide x 24.5 long approx.
Answered by: Wineguy
Date published: 2018-10-18

Does the Kohler Elliston two-piece toilet ship with a slow close toilet seat?

Asked by: rpgold
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The Brevia seat included with this toilet does not have a Quiet Close hinge. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-11-24

Kohler Product Expert, Can you please provide the dimensions of the base (the part that sits on the floor)? How long and wide is the base? Thank you!! Megan.

Asked by: Mehgan123
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The footprint measures 9-3/16" wide across the front, 9" wide across the back and 25-3/4" long. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-18

I replaced an old toilet. But the water continuously gets into black pipe and leaks. Please explain what to do. ?

Asked by: Unhappy123
Hello, my name is Sarah with Kohler Co. I'm glad to answer your question. This is most likely caused by debris that has gone through your water line and has gotten stuck in the fill valve. It can happen after a new toilet is installed or the water is shut off to the toilet for an extended period of time. It can also occur if there is any sediment that has gone through the water line. We would suggest flushing out the fill valve as this will most likely eliminate this problem. To view an instructional video explaining how this can be done, please follow this link: https://youtu.be/oD0HETCc-OQ. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-17

I live in the country, so when I buy this toilet I need to know that I have everything I need to install it.  Are there pieces that I need to buy other than what comes with this toilet?  Thanks

Asked by: mommajo
mommajo, my name is Sarah with Kohler Co. I'm glad to answer your question. This product includes the toilet, all of the internal necessary tank parts, wax ring, floor hardware and toilet seat. You would need to provide the supply stop and flange in the floor. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-11-08

I have 2 Elliston EB White 1.28 GPF 12767-0 from Lowe's Store in March/2016. I have noticed that one of the toilet takes too long to fill up the tank after flushing. It never took this long. Why is it taking like 10 to 12 minutes to fill up.

Asked by: Indy
Indy, my name is Sarah with Kohler Co. I'm glad to address your question. A longer than normal fill time can sometimes be caused by the supply stop turned on too low. We recommend opening it up more. We would also suggest flushing out the fill valve as this will most likely eliminate this problem. To view an instructional video explaining how this can be done, please follow this link: https://youtu.be/oD0HETCc-OQ. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2019-01-21

How do we adjust the water height?? Left side plastic screw up or down??

Asked by: Crossbow
Hi Crossbow, my name is Sarah with Kohler Co. I'm glad to answer your question. While this can sometimes vary, traditionally, you would turn the screw counterclockwise to lower and clockwise to raise. You can then flush the toilet and let the tank fill to see the new tank water level and continue to adjust if needed. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2019-01-21

Does this toilet come with the flange that attaches to the sewer pipe?

Asked by: Errol Andersen
Not the toilet flange. It includes a wax ring though. 
Answered by: Webhacker
Date published: 2019-01-21

Is the toilet tank insulated ?

Asked by: Geoff1
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. This toilet tank is not insulated. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-16

Is the tank lined?

Asked by: LauraMcT
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The tank is not lined. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-16

Does this model have an insulated tank?

Asked by: Green Hornet
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. This model does not have an insulated tank. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-15

Is this dual flush?

Asked by: Donnaberes
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. This is a single flush 1.28 gpf toilet. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-15

Hi I purchased a Kohler Elliston Elongated toilet, I just noticed I need 12 inches from the wall, I only have 10 inches. I there a way I can make this work?

Asked by: Gordo 747
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The Elliston toilet cannot be installed in a 10" rough-in space; it will not fit. Here is a list of all our 10" rough-in toilets: 10” rough-in toilets include K-3713, K-3814, K-3851, K-3889, K-3981, K-5310, K-6393, K-6424, K-6428, and K-45927. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-15

What do I need to do to winterized this toilet?  The bathroom is seasonal and will freeze in the winter 

Asked by: Traneld
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to instructions for winterizing a toilet: https://bit.ly/2EicNvb Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-14

How would you rate the flush noise level of kohler model toilet Elliston 12767-0.

Asked by: starlite
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The noise level is lower than a pressure-assist toilet, approximately 72 decibels. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-14

What is the dimension front to back?

Asked by: nicknamesarestupid
Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Per the spec sheet, the length of the toilet is 30"; this does not include the 9/16" gap between the wall and the back of the toilet tank. Thank you for choosing KOHLER.
Answered by: KOHLER Customer Service
Date published: 2018-10-14

Hello, we just purchased the Elliston kit and there is a big clug that we are unable no release. We are using a regular plumber but it is not working. Any suggestion???

Asked by: RCSG
RCSG, my name is Sarah with Kohler Co. I'm sorry to hear you are having trouble with your Kohler Elliston toilet. Please contact our Customer Service team directly at 1-800-456-4537 for assistance with this product. We're glad to help! -Sarah B. KOHLER Customer Service
Answered by: KOHLER Customer Service
Date published: 2018-10-12
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Kohler Elongated 2-Piece Toilet - Elliston - 4.8 L - White is rated 3.3 out of 5 by 44.
Rated 5 out of 5 by from Excellent toilet / Flawless install This toilet was a great bargain to begin with, on sale at Lowes for $199 during a 'no tax' event as well. I was concerned initially because my rough in distance was only 11 1/4". However, there was still room as the tank is quite small, is rounded and so it fit perfectly and is just barely touching the back wall. Installation took about an hour and was simple, detailed instructions are on the box. No leaks. Just buy a 16" supply line and you're good to go. The toilet has a nice strong flush and I like the ADA height and elongated bowl. I don't have any issues with the seat. This is just a great toilet at a very competitive price.
Date published: 2016-09-04
Rated 5 out of 5 by from Nice unit The seat came with scratches and gouges so I have to address that but all said the toilet went together easily, feels like excellent quality for the price point and I have to say that it can handle ANYTHING I throw at it with ease. This toilet is the closest you will ever come to seeing poo launched out of a cannon. The chair height is great as I can sit and read or sneak a smoke in the bathroom for an extended period of time and the elongated bowl keeps my mushroom cap off the cold porcelain. Highly recommended.
Date published: 2017-02-24
Rated 1 out of 5 by from I bought did product because of the design. The design is very good and is flush system is very nice too but one of the biggest problem with this product is that there is no insulation inside the water tank and in summer there is water all around the tank, due to the humidity that is the biggest draw back of this product.
Date published: 2017-04-13
Rated 1 out of 5 by from Wobbly Tank Recently purchased for second bathroom replacement. Was disappointed by the poorly designed/engineered tank to bowl connection. I have installed a number of toilets and all used bolts that went through the tank with a rubber washer and connected the tank firmly to the bowl. This Kohler design uses a steel plate on the underside of the tank where the connection bolts are fitted and then through the bowl. The tank rocks back and forth so badly that anything left on the tank rolls off when you flush the toilet. Some research on the internet has revealed this to be a known issue so much so an "enhancement kit" is available. This is no more than some plastic shims used to stiffen up the tank. Seems to me to be some what absurd.
Date published: 2017-02-24
Rated 1 out of 5 by from Defective toilet Maybe just me who was unlucky, I got a defective Kohler Elliston toilet and had plumber installed but it couldn't flush. I went all the trouble shooting and even re-installed the plumbing drain pipe again but in the end, we found that there was enamel look white ball stuck inside the toilet drain way. I talked to Kohler customer service and was told that "the toilet are cast with vitreous china and it is possible a piece of the casting didn't break away from the mold". Spent extra money for reinstalling the replacement toilet and doing the drain pipe and wasted a lot of time but Kohler Customer Service said the warranty only covers the product not the installation or other cost. This defective toilet should be rated 0
Date published: 2019-02-20
Rated 5 out of 5 by from Elliston Toilet Bought a few weeks ago and loving this higher height toilet. Stylish, modern shape. Very happy with my purchase.
Date published: 2016-12-06
Rated 1 out of 5 by from Wouldn’t recommend this toilet. We installed this toilet in our new home March 2019 because of the good reviews online. After only 6 months the tank began to leak. Because it was purchased before hand it was outside of the 1 year warranty. I am not impressed having to replace a new toilet after less than a year. Look for other options, this toilet is not worth the money.
Date published: 2020-02-15
Rated 1 out of 5 by from DOESN'T WORK DON'T BUY THIS PRODUCT I just got this toilet June 2020, it didn't come with the soft close seat, the valve is not working the tank doesn't filled, it was installed by a professional plumber, and didn't make it work, the water doesn't fill the tank, now I have to go through the hassle to removed it and take it back where I bought it to get my money back, in all of this is in the middle of the social distancing so things are not as easy as before. We have tried make work and it seems that the valve is not doing its work now I have to removed take it back buy another one, and pay the plumber again to install another one, what a waste of money and time, So annoyed that such a reputable company as Kohler can't create something that really works. No I wouldn't buy neither recommend this product.
Date published: 2020-06-07
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