KOHLER 72-in x 36-in Drop-in Bath is rated
Rated 1 out of
I will never purchase another Kohler product. I purchased this tub and the lip of the tub is not even causing a large gap between the tub and the deck. The lip of the tub is taller in the center than on each side so it does not sit flush onto the deck that is level. After having Lowe's speak to a Kohler customer rep and then calling Kohler myself, they would not take the time to send a rep to my house to look at the bathtub. After spending hours on the phone, I received no help at all. I normally do not take the time to write reviews, however, due to the pitiful excuse for customer service, I believe this warrants a review. This small bathroom reno has turned into a nightmare. Do yourself a favor and choose a brand with better customer service and a company that cares about the consumer no matter the size of the project.
Date published: 2018-07-24