Deck design and installation services
Time to refresh your outdoor space? A new patio can improve your living space: each project is custom-made and designed according to your needs.
What is included with our deck design and installation services?
From start to finish, RONA is with you every step of the way. First, submit your information by filling out our online form. We will put you in touch with a specialist, with whom you will design a first draft of your plan and discuss the materials, the colors and the various services that are made available during the installation.
Once your project has been approved, our service provider will contact you within 3 to 5 business days to come over and measure your land. The plans for your project will be made based on these measurements and will be finalized by our designers. Once the plans are complete, it will be time to confirm the chosen elements and sign the sales contract. From that moment, the necessary materials will be ordered and no cancellations will be possible.
The installer will then contact you to plan the installation of your new patio or deck. Please note that the removal of your old patio or deck is not included in our basic service but can be added for an additional charge. As a final step, your installer will inspect the job with you to ensure your satisfaction and clean up the job site before leaving.
Steps to a worry-free patio installation
RONA offers a variety of materials and colours to fit all needs and house styles
Pressure-treated lumber is the most used decking material due to its low cost and minimal maintenance needs. It only requires to be pressure-washed and stained annually and refinished every 3 years.
Heartwood is preferred to ensure uniformity of wood grain. It requires minimal maintenance; a semi-transparent oil-based stain must be re-applied annually after cleaning the surface with a scrub brush, soap, and water. It must then be refinished every 3 to 4 years.
This material is even grained and is offered in various colours. Composite lasts at least twice as long as pressure-treated wood if cared for properly, that being cleaned one to three times a year with a brush. Note that certain liquids may leave stains and that scuffs and scratches are likely.
Need help finding the right product for you?
The sketch will help us help you successfully carry out the ideal deck project based on your home, lifestyle, and landscape.
Before going into the details, you need to calculate the approximate size of the deck or the patio. You need to make sure that there is enough space for each activity as well as for the number of people who will be using the different areas. If you are unsure, it is recommended to calculate 100 ft2 per person. If the terrain is steep and you want to delimit various activity areas, a multi-level patio or deck is a good solution. If everything is well thought out, a multi-level patio or deck can also avoid the need for a railing and stairs.
Next, you need to create a site plan of your yard. This should include the outline of the house, property lines, buried utilities, existing exterior structures, and exterior siding and landscaping. It is essential to identify any items that need to be moved or retained on the property. You must also add notes and references related to the land of the neighbors and identify the characteristics or equipment located outside the limits of the property, but which have an influence on the design of the deck or patio.
Love the idea of designing your dream deck yourself but don’t love the idea of building it? No problem! Create your project online with RONA's virtual designer. It's quick and easy! It allows you to plan and design your project: you'll get 3D renderings of your design, a cost estimate for materials, building plans, and more!
How to book a consultation
Fill out a consultation request online.
We will contact you within 72 hours to schedule an appointment. It’s that simple!Request a consultation
Planning on building your dream deck this year but not quite sure where to start? Our deck designer tool has got you covered.
Take advantage of our online services to plan your layout, pick your decking materials, choose railings that best suit your style without leaving the house. Once it’s done, you'll get 3D renderings of your design and all you have to do is complete an installation request.Start your project
Meet with your specialist
You’ll meet your specialist remotely from your home or one-on-one in a store. During the consultation, you’ll discuss materials, colours, designs and service options, which range from measurement to installation.
Come prepared with your existing backyard layout, preliminary measurements, and budget to get a project quote. Feeling creative? Design your dream deck using our virtual designer and show your 3D renderings during the appointment.
Once you approve the project and provide payment, a local, licensed and insured independent installer will schedule an in-home appointment to measure your space and finalize plans.
It’s installation day! Ensure the space is prepped and ready for installation.
• Display your renovation permit in plain sight
• Make sure that the access door to the yard is cleared
• Remove plants and bulky objects from the work environment
• A clear path must be drawn where the installation must take place
• Installers must have access to an electrical outlet within 150'
• Make sure that the chosen location is legal and that the boundaries of your property, irrigation lines, sprinkler heads, septic tanks or other items are marked before the planned installation date
• Pets should be kept clear from the construction site
• Vegetation, soil ground and outdoor furniture must be protected to avoid potential damage*
The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.
All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.
Likewise, we require customers to practice social distancing at all times while installers are performing their job.
All installers are background checked, licensed where applicable and insured.
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.
A decision-maker over the age of 18 must be present at all times during the installation.
Featured frequently asked questions
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.