A new faucet adds a nice touch to any sink in your home. RONA offers hundreds of products from trusted brands to choose from. After purchasing the product that suits your needs, our certified professionals will handle the installation with care and precision, saving you the hassle of handling water supply lines and applying sealants.
Order your new faucet installation online
To order, shop online and add installation at checkout
What is included with our kitchen faucet installation services?
On installation day, your dedicated professional will install your new faucet, including the accessories if sold as a set. Note the removal of your old faucet is not included in our basic installation but is offered at an additional fee.
When shopping, keep in mind that the installation does not include drilling new holes in sink or counter, nor the installation of new shut off valves for hot and / or cold water. Also make sure it uses the same plumbing as your former faucet to avoid extra charges and installation delays.
As a final step, he will test its functioning to ensure proper operation and clean up the job site before leaving. Note the disposal of the delivery box and the old faucet is not included with our services and must be taken care of by the customer.
What is included with our kitchen faucet installation services?
On installation day, your dedicated professional will remove your old faucet if required and install your new one, including the accessories if sold as a set.
When shopping, keep in mind that the installation does not include drilling new holes in sink or counter. Also make sure it uses the same plumbing as your former faucet to avoid extra charges and installation delays.
The installer will supply and install new shut off valves for hot and / or cold water as required.
As a final step, he will test its functioning to ensure proper operation and clean up the job site before leaving. Please note the disposal of the delivery box and the old faucet is not included with our services and must be taken care of by the customer.
Steps to a worry-free kitchen faucet installation
Find the right faucet
Book an installation
Get ready for installation
RONA offers a variety of models to fit any need and kitchen style
We sell faucets from the most trusted brands. Shop for your new kitchen faucet online and add the installation services at checkout!*
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.Here are a few examples of project timelines:Kitchen installations: between 8 and 12 weeks once the order has been placedDoors and windows: 3 to 6 weeks once the order has been placedRoofing: 15 to 30 days once the order has been placedSiding: 15 to 30 days once the order has been placed (subject to product availability)Heat pump: 15 to 30 days once the order has been placed
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all RONA installers have liability insurance.
Whom should I call if I have a problem: RONA or the installer?
Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
I am shopping for an online exclusive product. Why can't I purchase the installation service along with my product at checkout?
We are currently implementing the service and are fine-tuning some details. We will soon be expanding our list of installation services for online purchases.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
Gordon was very punctual and polite. His finishing work is flawless and professional. I would use him again and would highly recommend him to my friends and family.
Tanya Grange, British Columbia
The technician was really helpful and polite, always trying to give me updates and great explanations. He was super quick and answered all my questions.
Diego Offerni, Ontario
Installation crew was excellent. Tony was excellent to deal with and set appointments and fix the errors in many open jobs for the same address that the store had initiated. Norm was great at Installation.
Heather Fenton, Ontario
Shawn the adviser (Moose Jaw Rona) was brilliant, helped us so much, nothing was too much trouble and he kept us up to date and answered any of my queries straight away. Trevor from T&S Carpentry who installed the cabinets was amazing, could not fault his workmanship at all. 100% satisfied. THANK YOU RONA!
Jan & Chris Hibbin, Saskatchewan
Everything was mostly done via internet & telephone which is comforting. The installation rep got back to me asap & was able to answer all my questions. The installer was quiet & efficient & the quality of work excellent! He was also patient (my 5 yr old kept bugging him).
Holly McRae, British Columbia
Great experience with the speed of the installation. Very friendly and made us feel confident about his knowledge and experience. So glad I called Rona. Will be calling you with more jobs in the near future. The lady that I first called was able to answer all my questions and kept me up to date on a regular basis.
Carol Froese, British Columbia
Norman, the project coordinator, was very knowledgeable and kept me updated throughout the process. Jovan, the installer was highly skilled, did an excellent job and cleaned up before leaving.
Catherine Balfour, Ontario
I was not sure if the service was needed but I am now impressed.
John Johnson, British Columbia
We were very grateful to Tanya Lakatos who guided us through the process. Her professional approach, expertise and customer service is exceptional. Without her assistance we would have experienced a lot of frustration. She was able to explain all we needed to know, advocate for us and acted as our representative with the countertop company. She always had our interest in mind and created loyal RONA customers. Thank you so much.
Andrea Mikler, British Columbia
Become a RONA installation services provider
If you have experience and want to join the Lowe’s Canada team as an installation services provider, get started now by applying!