About RONA’s installation professionals
Your projects. A team of certified professionals who wants to help you carry them out. Our experts are there for you; they have the capacity and the desire to take your projects in hand for results that meet your expectations.
What to expect from RONA’s professional installers
To ensure the best return on your investment when it comes to home renovation, you need top quality products at the best prices but above all, you need superior quality installation. You can stop looking because RONA has the best team of installers for 100% satisfaction guaranteed.
Our professional installers are both thorough and experienced. They make sure to provide unparalleled service regardless of the size of the project. You can count on our team for renovations that will meet your standards.
Here are the advantages of entrusting your installation project to a RONA certified installer
We are the pickiest when it comes to selecting our installers.
To be considered by RONA, Installers must be fully licensed and carry all necessary insurance. Furthermore, only those who pass a comprehensive background check and have proven their installation work is top quality are ultimately selected. It's not easy becoming one of our Installers, and we like it like that. When a RONA professional Installer arrives at your home, you can have complete peace of mind.
All installations must be perfect – without exception.
That's why our network of manufacturer-partners provide hundreds of additional trainings for our Installers. Beyond this ongoing training, our professional Installers bring their own exceptional craftsmanship to every job. From plumbing to patios, the installers we select are dedicated artists who take pride in what they do. They're meticulous professionals who labour over every detail to assure a flawlessly completed project. After all, it's not just our reputation — it's theirs, too.
Our installers are professional, polite and available.
They will go out of their way to ensure that your installation causes as little disruption as possible. Throughout the process, they will always be more than happy to address any question or concern you may have. Even if they're not wearing our colours, our Installers still represent all the values upon which RONA is built.
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.
As we want to keep you safe, our service providers are duly trained to enforce strict health and safety measures.
Daily service provider health survey
Each service provider must confirm the health status of their crews daily through a survey before going to any RONA job site. If a service provider answers NO to any questions or fails to complete the survey, the service provider won't be allowed to access any RONA job site and/or any other of its facilities.
Job site safety protocol
For interior job sites, our service providers will gladly complete your installation while minimizing their presence in your home and maintaining appropriate social distancing.
For all exterior job sites, our service providers will gladly complete your installation without entering your home unless necessary, while maintaining appropriate social distancing and other health and safety measures.
Our service providers will call you prior to performing any installation work at your home. We kindly ask for your cooperation in answering all their questions to the best of your knowledge. If there are any reasons for which you feel the need to change the date of your installation appointment, we will be happy to reschedule.
Personal protection equipment
The service providers will wear the appropriate personal protection equipment including facial coverings mask, gloves, safety glasses or safety screen and boot covers, in addition to any other requirements prescribed by Federal and Provincial health and safety authorities.
Featured frequently asked questions
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.