Carpet installation services
You want to replace your old floor covering with a comfortable and affordable one? Opt for a carpet and have it installed by our qualified professionals.
What is included with our carpet installation services?
From start to finish, RONA is with you every step of the way. We’ll connect you to work with an associate in store to select the best suitable floor covering for your house style and your needs. If you decide to move on with the project, the second step is to take measurements for the flooring surface type you have selected; we will perceive a charge to send an independent contractor to your home. During this appointment, you will decide which extra services you require, including whether you will prep the space yourself for installation, or if you will let our team remove your old flooring for you. If additional charges apply for moving furniture, the contractor will advise you and the additional charges will be included in the quote.
Next, an associate will contact you to present you with your flooring estimate. Once the quote has been accepted, and products and services purchased, the independent contractor will contact you to schedule the installation once all material is available. After the installation, he will clean up the space and review the product warranty with you.
Steps to a worry-free carpet installation
RONA offers a variety of models to fit any need
We sell carpets from the most trusted brands. Our specialists will help you select the perfect carpet for your bedroom, living room, office and hallway.Shop carpets
How to book an installation
Fill out an installation request online.
We will contact you within 48 hours to schedule an appointment. It’s that simple!Request an installation
Shop for your new floor covering at a RONA store near you and fill out an installation request with the help of one of our specialists.
Our specialists will guide you through your purchasing process and a qualified professional will install it for you.Find a store
Meet with your specialist
You will meet with a store associate to discuss the types of flooring available to you and determine which one is right for your needs. Once this meeting is over, a measurement fee will be charged to initiate the installation process and a specialized installer will be sent to your home to determine the work to be done.
During this step, a local, licensed and insured independent installer will assess your project and the rooms involved. Among other things, he will validate the floor leveling (If needed), if baseboards are to be withdrawn, if the furniture is to be moved, etc.
The installation project quote
Once the measurement step is completed, a store associate will contact you to share the details of the quote for your floor covering project.
Once the project is approved and the payment is done, a local, licensed and insured independent installer will schedule a second appointment to install your new flooring.
It’s installation day! Please make sure the space is prepped and ready for installation.
• If you’re prepping the space yourself, remove old flooring and baseboards. If you’re having new carpet installed, existing tack strips should be left in place
• Unplug, disconnect and remove all electrical elements
• Clear out furniture surfaces, bookcases, shelving and media cabinets
• Remove any fragile, precious or high-value items from all spaces receiving new flooring
• Remove wall hangings and art along pathways for furniture moving, debris removal and flooring installation
• Break down bed frames and remove from the room where work will be executed
• Clear closet floors and remove any low-hanging items up to 3 feet high
• Permanent surfaces should be protected to avoid potential damage*
The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.
All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.
Likewise, we require customers to practice social distancing at all times while installers are performing their job.
All installers are background checked, licensed where applicable and insured.
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.
The installer will not move certain items such as antiques, electronics, pianos, pool tables, waterbeds, adjustable beds, aquariums, safes,
pinball machines, or exercise equipment.
A decision-maker over the age of 18 must be present at all times during the installation.
Featured frequently asked questions
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.