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Window installation services

What better way to update a house than to change the windows? To make the installation process as easy as possible, let us do it for you!

What is included with our window installation services?

From start to finish, RONA is with you every step of the way. First, you must submit your information by filling out our online form. Then, we will put you in touch with a professional and qualified installer, with whom you will discuss the different window types, materials, and colours available.

Once the quote is approved, our service provider will order the materials needed to complete the project and will contact you to schedule the installation. At this point in the project, no cancellation is possible. On installation day, the materials will be delivered to the site. Then, once the job is finished, your installer will review the applicable warranties with you and will make you fill out a satisfaction form. Furthermore, he will remove and leave with all the large pieces of debris, but you will certainly need to do a thorough cleaning after.

Steps to a worry-free window installation

Choose the right model
Book your consultation
Meet with your specialist
Get ready for installation

RONA offers a variety of materials and colours to fit any house style

Make your home more comfortable, in summer and winter, by changing your windows for models that stand out for their excellent energy efficiency.

We have a large variety of window models to suit all tastes and budgets: from PVC to aluminum, we have what you need. To help you make the right choice, reach out to our qualified installers.

Need help finding the right product for you?

How to book a consultation

Fill out a consultation request online.

We will contact you within 72 hours to schedule an in-home consultation. It’s that simple!

Request a consultation

Visit a RONA store near you and fill out a request with the help of one of our specialists.   

Our specialists will help you fill out an appointment request and a qualified professional will install it for you. 

Find a store 

Meet with your specialist

First meeting

You will meet our representative at your home to discuss the materials and colours. At the end of the meeting, he will provide you with a free quote with all the project details.

It’s installation day! Make sure the space is prepped and ready for installation.

That means:
• Display your renovation permit in plain sight
• Remove the security system hardware, shutters, valances, or interior blinds from windows being replaced (if applicable)
• Make sure that the access door to the yard is cleared (if applicable)
• Remove vehicles from your parking lot (if applicable)
• A clear path must be marked on the ground, around the house
• Vegetation, soil ground and outdoor furniture must be protected to avoid potential damage*

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

Your renovation work may be eligible for the Canada Greener Homes grant.

Some of your energy-efficient renovation work could be partially subsidized, under the federal government’s Greener Homes program.

Learn more

Featured frequently asked questions

Installation-related questions
How do I know when it’s time to replace my windows?
Generally speaking, the lifetime of a double-glazed window is estimated to be 15 years. In the case of a PVC or aluminum window, its lifespan is between 25 and 30 years.

Here are some indicators that it is time to change a window:
- Drafts coming from it
- Damaged weatherstripping
- Condensation between or on the window panes
- Presence of mildew

Therefore, if you noticed some of these problems, it is possible that the time has come to change the window(s) in question.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.

See what customers have to say about our work

Gordon was very punctual and polite. His finishing work is flawless and professional. I would use him again and would highly recommend him to my friends and family.
★★★★★
Tanya Grange, British Columbia
The technician was really helpful and polite, always trying to give me updates and great explanations. He was super quick and answered all my questions.
★★★★★
Diego Offerni, Ontario
Installation crew was excellent. Tony was excellent to deal with and set appointments and fix the errors in many open jobs for the same address that the store had initiated. Norm was great at Installation.
★★★★
Heather Fenton, Ontario
Shawn the adviser (Moose Jaw Rona) was brilliant, helped us so much, nothing was too much trouble and he kept us up to date and answered any of my queries straight away. Trevor from T&S Carpentry who installed the cabinets was amazing, could not fault his workmanship at all. 100% satisfied. THANK YOU RONA!
★★★★★
Jan & Chris Hibbin, Saskatchewan
Everything was mostly done via internet & telephone which is comforting. The installation rep got back to me asap & was able to answer all my questions. The installer was quiet & efficient & the quality of work excellent! He was also patient (my 5 yr old kept bugging him).
★★★★★
Holly McRae, British Columbia
Great experience with the speed of the installation. Very friendly and made us feel confident about his knowledge and experience. So glad I called Rona. Will be calling you with more jobs in the near future. The lady that I first called was able to answer all my questions and kept me up to date on a regular basis.
★★★★★
Carol Froese, British Columbia
Norman, the project coordinator, was very knowledgeable and kept me updated throughout the process. Jovan, the installer was highly skilled, did an excellent job and cleaned up before leaving.
★★★★★
Catherine Balfour, Ontario
I was not sure if the service was needed but I am now impressed.
★★★★★
John Johnson, British Columbia
We were very grateful to Tanya Lakatos who guided us through the process. Her professional approach, expertise and customer service is exceptional. Without her assistance we would have experienced a lot of frustration. She was able to explain all we needed to know, advocate for us and acted as our representative with the countertop company. She always had our interest in mind and created loyal RONA customers. Thank you so much.
★★★★
Andrea Mikler, British Columbia
Become a RONA installation services provider
If you have experience and want to join the Lowe’s Canada team as an installation services provider, get started now by applying!

Taking on a big project?

RONA can help you. Credit available.

Learn more