Toilet installation services

A new toilet adds a nice touch to any bathroom. RONA offers hundreds of products from trusted brands to choose from. After purchasing the product that suits your needs, our certified professionals will handle the installation with care and precision, saving you the hassle of handling water supply lines and applying sealants.

Order your new toilet installation online

Starting at

$180

Starting at

$178

To order, shop online and add installation at checkout

Shop all toilets Or call us at 1-844-454-1454

Start your project

Legal + -

The 15% (before tax) off on the price of basic toilet and/or faucet (kitchen and/or bathroom) and/or sink (kitchen and/or bathroom) installation service is available only to residential homeowners who bought a toilet and/or faucet (kitchen and/or bathroom) and/or a sink (kitchen and/or bathroom) as well as a toilet and/or a faucet and/or a sink installation with RONA install services between July 27 and August 2, 2023, and who have signed by August 16, 2023, the installation contract. Installed products must have been purchased in a RONA store; proof of purchase may be required. This offer applies only to a basic installation in the same existing location.  Additional fees may apply for delivery, replacement of certain parts and installation site specifics and this promotion is not applicable to these additional charges. This offer can be combined with everyday financing options but cannot, however, be combined with limited-time special financing promotions. Offer does not apply to additional travel expenses required when the residence where the work is required is located outside a 50 km (35 km for Québec), radius of the selected store. This offer is available in participating RONA stores.

What is included with our toilet installation services?

On installation day, your dedicated professional will install your new toilet, including the accessories if sold as a set. Note the removal of your old toilet is not included in our basic installation but is offered at an additional fee.

When shopping, keep in mind that the installation does not include drilling new holes nor the installation of a new shut off valve and must use your old toilet’s plumbing to avoid extra charges and installation delays.

As a final step, he will test its functioning to ensure proper operation and clean up the job site before leaving. Please note the disposal of the delivery box and the old toilet is not included with the service and must be taken care of by the customer. These services are however offered at an additional charge.

What is included with our toilet installation services?

On installation day, your dedicated professional will remove your old toilet if necessary and install your new one, including the accessories if sold as a set. He will also supply and install a new shut off valve as required.

When shopping, keep in mind that the installation does not include drilling new holes and must use your old toilet’s plumbing to avoid extra charges and installation delays.

As a final step, he will test its functioning to ensure proper operation and clean up the job site before leaving. Please note the disposal of the delivery box and the old toilet is not included with the service and must be taken care of by the customer. These services are however offered at an additional charge.

Steps to a worry-free toilet installation

RONA offers a variety of models to fit any needs and bathroom style

We sell toilets from the most trusted brands. Shop for your new toilet online and add the installation services at checkout!*

Shop all toilets

*Offered for products available in store only. To have an online exclusive product installed, please fill out the quote form. See FAQs for more details.

Need help finding the right product for you?

Select a toilet that meets your needs

How to book an installation

When you order online, select “Get it installed” at checkout.

Once selected, the installation fees will be automatically applied to your sub-total. It’s that simple!

Shop all toilets

You found your toilet in store or you already purchased it through RONA?

You thought you could handle the installation, but you’re lacking time? You changed your mind after your purchase? You bought an online exclusive product? No worries! We’ll install it for you.

Request an installation

Or call us at 1-844-454-1454

It’s installation day! Please make sure the space is prepped and ready for installation.

You must remove the old toilet (if applicable) and any object from the work area before the installer arrives.

It’s installation day! Please ensure the space is prepped and ready for installation.

You must remove any object from the work area before the installer arrives.

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

See all installation services

Featured frequently asked questions

Installation-related questions

When can you start … and finish?

For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.

For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.

Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.

How do you ensure that your customers are satisfied?

Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.

Are you insured for damage and accidents?

Yes, all RONA installers have liability insurance.

Whom should I call if I have a problem: RONA or the installer?

Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.

Do I have to give a deposit?

Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.

Product-related questions

I am shopping for an online exclusive product. Why can't I purchase the installation service along with my product at checkout?

We are currently implementing the service and are fine-tuning some details. We will soon be expanding our list of installation services for online purchases.

Are parts and labour covered?

Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.

Do you also offer repair and maintenance services?

No, we do not offer such services at this time.

See resources center

See what customers have to say about our work

Gordon was very punctual and polite. His finishing work is flawless and professional. I would use him again and would highly recommend him to my friends and family.

★★★★★

Tanya Grange, British Columbia

The technician was really helpful and polite, always trying to give me updates and great explanations. He was super quick and answered all my questions.

★★★★★

Diego Offerni, Ontario

Installation crew was excellent. Tony was excellent to deal with and set appointments and fix the errors in many open jobs for the same address that the store had initiated. Norm was great at Installation.

★★★★

Heather Fenton, Ontario

Shawn the adviser (Moose Jaw Rona) was brilliant, helped us so much, nothing was too much trouble and he kept us up to date and answered any of my queries straight away. Trevor from T&S Carpentry who installed the cabinets was amazing, could not fault his workmanship at all. 100% satisfied. THANK YOU RONA!

★★★★★

Jan & Chris Hibbin, Saskatchewan

Everything was mostly done via internet & telephone which is comforting. The installation rep got back to me asap & was able to answer all my questions. The installer was quiet & efficient & the quality of work excellent! He was also patient (my 5 yr old kept bugging him).

★★★★★

Holly McRae, British Columbia

Great experience with the speed of the installation. Very friendly and made us feel confident about his knowledge and experience. So glad I called Rona. Will be calling you with more jobs in the near future. The lady that I first called was able to answer all my questions and kept me up to date on a regular basis.

★★★★★

Carol Froese, British Columbia

Norman, the project coordinator, was very knowledgeable and kept me updated throughout the process. Jovan, the installer was highly skilled, did an excellent job and cleaned up before leaving.

★★★★★

Catherine Balfour, Ontario

I was not sure if the service was needed but I am now impressed.

★★★★★

John Johnson, British Columbia

We were very grateful to Tanya Lakatos who guided us through the process. Her professional approach, expertise and customer service is exceptional. Without her assistance we would have experienced a lot of frustration. She was able to explain all we needed to know, advocate for us and acted as our representative with the countertop company. She always had our interest in mind and created loyal RONA customers. Thank you so much.

★★★★

Andrea Mikler, British Columbia