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Quartz and granite bathroom countertops installation services

Has the time come to take your bathroom to the next level? A new counter can refresh a room without breaking the bank. Every countertop is custom-made and designed to suit your budget. Get a quote in just a few minutes.

What is included with our quartz and granite bathroom countertops installation services?

From start to finish, RONA is with you every step of the way. First, submit your information by using our interactive tool or by filling out our online form. We’ll connect you to work virtually or in person with a countertop specialist, with whom you will discuss countertop materials, colours, designs and service options.

Once approved, our service provider will contact you in 3 business days to schedule a template date. Provider comes to your home to create a template. Any post template adjustments will need to be paid for to continue. Once final order adjustments are made and the template is complete, fabrication of your countertop will take roughly 2 weeks. At this point, no cancellation is possible.

The installer will reach out to schedule the removal of your old countertops, if applicable, and the installation of your new countertops. As a final step, he will inspect the area with you to ensure proper installation and clean up the job site before leaving.

Steps to a worry-free quartz and granite bathroom countertop installation

Choose the right material
Measure your countertop
Book your consultation
Meet with your specialist
Get ready for installation

RONA offers a variety of materials and colours to fit any need and bathroom style

Granite

Strong, stylish, and scratch-resistant. Granite countertops are made from one of the toughest and most resilient natural stones in the world. Available in a variety of colours and styles, granite is a popular choice for its durability and luxurious look in the bathroom.

Quartz

Beautiful and low-maintenance, quartz countertops are non-porous, so they resist messy spills and don't need sealing. Quartz is made from a mix of natural quartz minerals and polymer resins, which makes it heat, stain and scratch resistant.

Refer to the example to adequately measure your countertop, the edge and the backsplash

How to calculate the square footage:

Step 1: Divide the surface into rectangles and attribute each piece a letter (A, B ...).
Step 2: For each piece, multiply the width by the depth to obtain sq. in.

In this example:
A: 96’’ x 25.5’’ = 2 448’’
B: 82.5’’ x 25.5’’ = 2 103.75’’

Step 3: Add each surface’s sq. in. and divide by 144 to obtain sq. ft.:
(2 448’’ + 2 103.75’’) ÷ 144 = 31.6 sq. ft.

How to calculate the edge:

Step 4: Determine and add each side that will require an edge profile and divide by 12 to obtain the total linear feet.
(25.5’’ + 82.5’’+ 70.5’’ + 25.5’’) ÷ 12 = 17 lin. ft

Step 5: Identify the edges that will require polishing with a dot.

How to calculate a backsplash:

Step 6: Determine and add each length that will have a backsplash and divide by 12 to determine lin. ft.
(96’’ + 108’’) ÷ 12 = 2 448’’

Step 7: Using a thicker line, identify areas where a backsplash will be installed.

How to book a consultation

Use our interactive countertop cost calculator tool.

Calculate the price of your counter in 4 easy steps. Get a quote online in just a few minutes!

Start your quote

You’d rather have a representative contact you to discuss your project?

No worries! Fill out a consultation request and we will contact you within 72 hours.

Request a consultation

Meet with your specialist

First consultation

You’ll meet your bathroom specialist remotely from your home or one-on-one in a store. During the consultation, we’ll discuss countertop materials, colours, designs and service options, which range from measurement to installation.

Come prepared with your existing countertop layout, preliminary measurements, and budget to get a project quote. Need help measuring? Use our guide to get started.

In-home consultation

Once you approve the project and provide payment, a local, licensed and insured independent installer will schedule an in-home appointment to review your design and create a custom countertop template.

It’s installation day! Ensure the space is prepped and ready for installation.

That means:
• Disconnect plumbing
• Clear out base cabinets, countertops and open shelving
• Make sure accessories (sinks, faucets, etc) are on site
• A clear path should be made to the space receiving installation
• Floors should be protected to avoid potential damage*

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

Featured frequently asked questions

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
Here are a few examples of project timelines:
Kitchen installations: between 8 and 12 weeks once the order has been placed
Doors and windows: 3 to 6 weeks once the order has been placed
Roofing: 15 to 30 days once the order has been placed
Siding: 15 to 30 days once the order has been placed (subject to product availability)
Heat pump: 15 to 30 days once the order has been placed
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all RONA installers have liability insurance.
Whom should I call if I have a problem: RONA or the installer?
Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
What details should I look for during my quality assurance assessment with the installer?
• Inspect the holes drilled for faucets
• Inspect the countertop for chips, cracks or scratches
• Make sure all adhesives (glue, silicone, caulk) are complete
How should I care for my new countertops?
• Liquid spills and stains should be cleaned immediately
• Avoid cutting directly on the countertop surface
• Nonabrasive cleaners only, that do not contain bleach, solvents, acids or high alkaline
• Avoid putting too much weight on your new counters as chips, cracks and scratches from heavy objects or misuse are not covered under warranty

Note quartz and natural stone surface may develop minor material scratches over time, which is completely normal and repairable.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.

See what customers have to say about our work

Gordon was very punctual and polite. His finishing work is flawless and professional. I would use him again and would highly recommend him to my friends and family.
★★★★★
Tanya Grange, British Columbia
The technician was really helpful and polite, always trying to give me updates and great explanations. He was super quick and answered all my questions.
★★★★★
Diego Offerni, Ontario
Installation crew was excellent. Tony was excellent to deal with and set appointments and fix the errors in many open jobs for the same address that the store had initiated. Norm was great at Installation.
★★★★
Heather Fenton, Ontario
Shawn the adviser (Moose Jaw Rona) was brilliant, helped us so much, nothing was too much trouble and he kept us up to date and answered any of my queries straight away. Trevor from T&S Carpentry who installed the cabinets was amazing, could not fault his workmanship at all. 100% satisfied. THANK YOU RONA!
★★★★★
Jan & Chris Hibbin, Saskatchewan
Everything was mostly done via internet & telephone which is comforting. The installation rep got back to me asap & was able to answer all my questions. The installer was quiet & efficient & the quality of work excellent! He was also patient (my 5 yr old kept bugging him).
★★★★★
Holly McRae, British Columbia
Great experience with the speed of the installation. Very friendly and made us feel confident about his knowledge and experience. So glad I called Rona. Will be calling you with more jobs in the near future. The lady that I first called was able to answer all my questions and kept me up to date on a regular basis.
★★★★★
Carol Froese, British Columbia
Norman, the project coordinator, was very knowledgeable and kept me updated throughout the process. Jovan, the installer was highly skilled, did an excellent job and cleaned up before leaving.
★★★★★
Catherine Balfour, Ontario
I was not sure if the service was needed but I am now impressed.
★★★★★
John Johnson, British Columbia
We were very grateful to Tanya Lakatos who guided us through the process. Her professional approach, expertise and customer service is exceptional. Without her assistance we would have experienced a lot of frustration. She was able to explain all we needed to know, advocate for us and acted as our representative with the countertop company. She always had our interest in mind and created loyal RONA customers. Thank you so much.
★★★★
Andrea Mikler, British Columbia
Become a RONA installation services provider
If you have experience and want to join the Lowe’s Canada team as an installation services provider, get started now by applying!

Taking on a big project?

RONA can help you. Credit available.

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