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Complete bathroom renovation services

The bathroom is one of the most important room in your home. Don’t leave anything to chance: even the smallest detail counts. We’d love to help you transform your ideas into reality!

What is included with our bathroom renovation services?

First, submit your information by filling out our online form. Then, we’ll connect you to work virtually or in person with a bathroom designer, with whom you will discuss materials, colours, designs and service options.

Once your project is approved, our service provider will contact you within 3-5 business days to come and measure your bathroom. Your bathroom plans will be made according to these measurements and will be finalized subsequently by our bathroom designers. Once the plans are completed, it will be time to confirm the items chosen and sign the sales contract. From this point on, the production of your bathroom will take between 6 and 8 weeks. At this stage, no cancellation is possible.

As soon as your cabinets are ordered, the installer will contact you to plan the installation of your new bathroom. Please note that the removal of your old bathroom is not included in our basic service but can be added at an additional cost. As a final step, your installer will inspect everything with you to ensure the correct installation and will clean the job site before leaving.

Steps to a worry-free bathroom renovation project

Choose your style
Plan the work to be done
Book your consultation
Meet with your specialist
Get ready for installation

RONA offers a variety of materials and colours to fit any need and bathroom style

We have many bathroom ideas and designs. All you need to do is to select the style that best represents your home.

Determine which elements of your current bathroom need to be updated.

Download and fill out our planning guide to start your project.

Vanities and medicine cabinets
We offer a selection of vanities and medicine cabinets as well as a variety of special order bathroom cabinets to accommodate all types of budgets.

Counter
Replace your old bathroom counter with a customized surface that will suit your lifestyle. From laminate to quartz, we have the countertop for you. Tempted by a quartz or granite countertop? Try our interactive tool and get a quote in only a few minutes.

Floor
Discover our wide selection of flooring to match your new decor. Installing a heated floor in the bathroom will create unparalleled comfort in your room!

Wall tiles
In addition to being useful, wall tiles will add punch to your bathroom and personality to your walls. Shop our selection of wall tiles.

Lighting
Your fixtures need an update? Shop our selection of wall lighting.

Sink and faucet
New faucets and a new sink will bring a sophisticated touch to your bathroom.

Toilet, bathtub and shower
Are you thinking of modernizing your bathroom plumbing? Shop for your new toilet, bathtub and shower as soon as possible so you have the metrics you need to finalize your plan.

How to book a consultation

Fill out a consultation request online.

We will contact you within 72 hours to schedule an appointment. It’s that simple!

Request a consultation

Get inspired at a RONA store near you and fill out a request form with the help of one of our specialists.

Our specialists will guide you through the planning process and a qualified professional will do the work for you.

Find a store

Meet with your specialist

First consultation

You’ll meet your bathroom specialist remotely from your home or one-on-one in a store. During the consultation, we’ll discuss materials, colours, designs and service options, which range from measurement to installation.

Come prepared with your existing bathroom layout, preliminary measurements, and budget to get a project quote. Need help planning? Use our guide to get started.

In-home consultation

Once you approve the project and provide payment, a local, licensed and insured independent installer will schedule an in-home appointment to create a bathroom that reflects your style.

It’s installation day! Ensure the space is prepped and ready for installation.

That means:
• Disconnect plumbing and electrical elements
• Clear out cabinets, countertops and open shelving
• Make sure accessories (sinks, faucets, etc.) are on site
• A clear path should be made where the installation will take place
• Floors should be protected to avoid potential damage*

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

Project ideas for inspiration

Featured frequently asked questions

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.Here are a few examples of project timelines:Kitchen installations: between 8 and 12 weeks once the order has been placedDoors and windows: 3 to 6 weeks once the order has been placedRoofing: 15 to 30 days once the order has been placedSiding: 15 to 30 days once the order has been placed (subject to product availability)Heat pump: 15 to 30 days once the order has been placed
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all RONA installers have liability insurance.
Whom should I call if I have a problem: RONA or the installer?
Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
What details should I look for during my quality assurance assessment with the installer?
• Inspect the holes drilled for the faucets
• Inspect the cabinets and the countertop for chips, cracks or scratches
• Make sure all adhesives (glue, silicone, caulk) have well adhered
How should I care for my new bathroom?
• Liquid spills and stains should be cleaned immediately
• Only use nonabrasive cleaners, that do not contain bleach, solvents, acids or high alkaline
• Avoid putting too much weight on your new counters as chips, cracks and scratches from heavy objects or misuse are not covered under warranty
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.

See what customers have to say about our work

Gordon was very punctual and polite. His finishing work is flawless and professional. I would use him again and would highly recommend him to my friends and family.
★★★★★
Tanya Grange, British Columbia
The technician was really helpful and polite, always trying to give me updates and great explanations. He was super quick and answered all my questions.
★★★★★
Diego Offerni, Ontario
Installation crew was excellent. Tony was excellent to deal with and set appointments and fix the errors in many open jobs for the same address that the store had initiated. Norm was great at Installation.
★★★★
Heather Fenton, Ontario
Shawn the adviser (Moose Jaw Rona) was brilliant, helped us so much, nothing was too much trouble and he kept us up to date and answered any of my queries straight away. Trevor from T&S Carpentry who installed the cabinets was amazing, could not fault his workmanship at all. 100% satisfied. THANK YOU RONA!
★★★★★
Jan & Chris Hibbin, Saskatchewan
Everything was mostly done via internet & telephone which is comforting. The installation rep got back to me asap & was able to answer all my questions. The installer was quiet & efficient & the quality of work excellent! He was also patient (my 5 yr old kept bugging him).
★★★★★
Holly McRae, British Columbia
Great experience with the speed of the installation. Very friendly and made us feel confident about his knowledge and experience. So glad I called Rona. Will be calling you with more jobs in the near future. The lady that I first called was able to answer all my questions and kept me up to date on a regular basis.
★★★★★
Carol Froese, British Columbia
Norman, the project coordinator, was very knowledgeable and kept me updated throughout the process. Jovan, the installer was highly skilled, did an excellent job and cleaned up before leaving.
★★★★★
Catherine Balfour, Ontario
I was not sure if the service was needed but I am now impressed.
★★★★★
John Johnson, British Columbia
We were very grateful to Tanya Lakatos who guided us through the process. Her professional approach, expertise and customer service is exceptional. Without her assistance we would have experienced a lot of frustration. She was able to explain all we needed to know, advocate for us and acted as our representative with the countertop company. She always had our interest in mind and created loyal RONA customers. Thank you so much.
★★★★
Andrea Mikler, British Columbia
Become a RONA installation services provider
If you have experience and want to join the Lowe’s Canada team as an installation services provider, get started now by applying!

Taking on a big project?

RONA can help you. Credit available.

Learn more