Common problems with water heaters

You may experience problems with your water heater after it has been installed for a while. If it is the case, you may be able to fix it yourself very easily. Below is a list of possible problems with their solutions.

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No hot water

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ProblemSolution
Circuit breaker not connected or defectiveConnect it or change it
Burnt out fusesReplace the fuses in question
High temperature on thermostat engagedPress the red "reset" button
Burnt out elementReplace defective element

Shortage of hot water

ProblemSolution
Thermostat set too lowIncrease the temperature to 140°F (60°C)
Demand for hot water too highSpace out peak times (baths, showers)
Thermostat or element defectiveIn 90% of cases, the bottom element is defective
Length of pipe exposed to coldInsulate the line with pipe insulation

Boiling hot water

ProblemSolution
Thermostat set too highLower the thermostat to 140°F (60°C)
Thermostat moved or is not calibrated properlyReposition or replace the thermostat

Leaky safety valve

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ProblemSolution
Defective valveReplace the safety valve
Thermostat not calibrated properlyLower the thermostat by 5°F (2 - 3°C), or replace
Water pressure too highReduce the water supply by using the stop valve

Leaky drain valve

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ProblemSolution
Valve not closed properlyTighten valve
Defective valve (leaks even when closed)Replace the valve or the sealing rings

Trace of water on the floor

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ProblemSolution
Leaky safety valveSee section: "safety valve"
Joint of the element piercedReplace
Pierced tankReplace

Rusty water

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ProblemSolution
Used elementReplace
Used tankReplace
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