RONA operates a network of more than 800 corporate, franchise and affiliate stores of various sizes and formats. With close to 30,000 employees working under its family of banners in every region of Canada, the RONA network of stores generates over $6 billion in annual retail sales.
The RONA mission is to offer the best service and the right product at the right price to North American consumers of housing and home improvement products. We do this through a strong network of corporate, franchised and affiliated stores which are leaders in their respective markets with a specific format and banner and an efficient management and distribution support.
The basic materials RONA is built of
Founded by dynamic and visionary entrepreneurs, RONA adopted a set of values early on that has ensured our success for close to a century. These values still orient our business decisions and guide our actions daily. They represent the spirit behind our determination to remain the largest Canadian retailer of hardware and home renovation supplies and a leading North American player in the industry.
Above all, these values have allowed us to build a solid business and to grow it by rallying everyone around shared principles. Service, unity, respect, search for the common good and sense of responsibility are more than just words: they are the attitude and behaviour we expect from all players on the RONA team…day in and day out.
Service
RONA and its employees are always at the service of customers. This unconditional commitment to serve is both our reason for being and the key to our shared success. That’s why we actively promote service in all our communications and training activities.
Unity
Unity is our founding principle. At RONA, we’re all part of the same team. Our common goal is to offer the best possible shopping experience to each and every customer. This quest for unity should be at the basis of all of our development plans.
Respect
This value can be found first and foremost in the working conditions we offer our employees. It’s also conveyed by the resources we invest in developing our people – a key component of RONA’s success – and in the care and attention we give all employees, shareholders, customers and business partners
Search for the common good
Our objective at RONA is to join forces with people and businesses that believe in the benefits of working together and who accept the rules of doing so. We are always guided by the common interests of our employees, customers and shareholders. Our pursuit of the common good extends beyond our actual business to include suppliers and partners
Sense of responsibility
At RONA, everyone is encouraged to take initiative in any way they can to contribute to the company’s success. By fostering a solid sense of responsibility in every employee, by encouraging them to respect others and honour their own commitments, and by inviting them to take ownership of the organization’s projects, we ensure that our human resources grow with us.
In this section you'll find everything you need to know about our approach to sustainable development and key initiatives. RONA is Canada's industry leader and we intend to be the industry leader in sustainable development as well. As such, we have both the opportunity and the responsibility to make a positive difference in our world. And it’s through our daily activities and commitment on everyone’s part that we can achieve our goal of becoming the sustainable development industry leader in Canada.
At RONA, sustainable development is part of our daily life
Our approach to sustainable development is based on three pillars: our company’s economic development, our social commitment and respect for the environment. Here are the priorities we’ve identified for each of these sectors:
Economic development
. Keep growing our corporation
. Generate financial benefits through our social and environmental activities
Social commitment
• Provide for employee development and well-being
• Get involved in the community
Respect for the environment
• Reduce the environmental footprint left by our activities and products
• Encourage our customers to adopt environmentally responsible consumption practices
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